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How do I return a product for replacement or repair?

Answer

In order to return a product, you will need to get an RMA number from Cimetrics Technical Support.

We will not accept a return without an RMA number.

Once you have gotten this number indicate it in your shipping information and ship the product to

Bhaskar Koukuntla
RMA # ----------
Cimetrics,Inc.
141 Tremont Street, FL 11
Boston, MA 02111-1292
Tel: 617.350.7550

Please enure that the product is properly packaged prior to shipping. Products damaged due to inadequate or improper packaging will not be replaced without an addiional charge.

Category

BR2 - BACnet/IP Routers