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Product Exchange & Return Policy

Answer

Exchange and Return Period

Exchange or return your item anytime from the original purchase date within the timeframe below:

  • 30 days for all products
  • Products have to be returned in a resalable condition and must have all accessories originally provided
  • Shipping charges are not eligible for a refund
  • There will be a 2 to 4 week processing time for providing refunds to eligible customers
  • A restocking fee of 25% will be assessed for all returns that are accepted

After 30 days, no returns will be accepted and no refunds will be provided.

Non- Returnable Items

Some items cannot be returned, including:

  • Products that have been purchased with a digital license (software key)
  • Products that are not returned in a resalable condition
  • Products that do not have all accessories originally provided

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