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How do I return a product or send a product for repair/replacement?

Answer

In order to return a product, you will need to get an RMA number from Cimetrics Technical Support.

Once you have gotten this number indicate it in your shipping information and ship the product to

Bhaskar Koukuntla
RMA # .........
Cimetrics Inc.
141 Tremont Street, FL 11
Boston, MA 02111-1292
Tel: 617.350.7550

Please enure that the product is properly packaged prior to shipping. Products damaged due to inadequate or improper packaging will not be replaced without an addiional charge.

Category

Eplus - general questions