the data collection process

Infometrics relies on data collected from our customers’ building control systems.

In order to maximize the potential value of the building systems data that we collect, they must be gathered at the right time and at the right frequency. Cimetrics has developed a special data collection device, called the Infometrics Cache, which gives our analysts excellent control over how information is collected. The Infometrics Cache is connected to the building control system at each customer facility. In most cases, the collection of data consumes a small fraction of the available network bandwidth.

Cimetrics engineers have considerable experience in connecting our equipment to different building control systems. BACnet is our preferred communication protocol—if the control system uses BACnet as its native network protocol, then the connection of the Infometrics Cache is very simple. If the building control system does not use BACnet, or if BACnet is not the primary protocol in use, then we may need to arrange for the installation of a hardware or software gateway that will translate the necessary data into a format supported by our device.

The Infometrics Cache temporarily stores the data collected from the facility’s building control system, then periodically transmits the information to the Cimetrics Data Center. In most cases, the best way to send the data to Cimetrics is to use an existing Internet connection at the customer’s facility. The Infometrics Cache transmits information using a secure industry-standard network protocol that is compatible with firewalls.

The Infometrics system has been designed to ensure that the security of our customers’ systems and data are maintained. Our I.T. experts are prepared to work with security-conscious customers to ensure that the Infometrics system meets their particular requirements.